Appointments

New Appointment System

Following advice from NHS England, from Monday 16th March 2020 we will no longer be booking appointments at reception including open surgery.  Instead telephone appointments will be available to book either by contacting the surgery from 8:00am every day or via online services from 7:00am every day.

Should you require a face to face appointment this can be booked by telephoning the surgery from 8:00am each day.

If you have a pre-booked appointment that was made in advance and should you have a cough and/or fever, DO NOT attend your appointment at the surgery but telephone reception for advice.
Prescriptions can still be ordered online but, YOU MUST nominate a pharmacy and collect it directly from them.

For more information regarding online services please click on the link www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app
We appreciate that this may not be convenient; however it is necessary to put these measures in place to protect our patients and staff. We thank you for your co-operation and understanding.

How To Make an Appointment

To make an appointment please visit our Consulting Room.

Access to a GP, registrar or nurse at the practice is seen as a priority for patients and we have different systems in place to ensure that patients can be seen when they need to, whether it is an emergency or whether it be for a routine matter.

Booked Appointments

Bookable appointments between the hours of 07:00 – 07:50 are available every weekday morning for patients who need an early consultation before going to work. They are bookable up to a week in advance.

Bookable appointments between the hours of 08:00 – 11:00 are limited and can be booked in advance. The availability of these appointments is dependant on the number of GPs on duty.

All other appointments can be booked up to 8 weeks in advance.

Text Messaging

If you have booked an appointment and we have a mobile telephone number for you, we will send you a text reminder prior to your appointment. Please ensure that we have your up-to-date mobile number and let us know if your number changes.

Self Check-In

When you arrive at the surgery, having already booked an appointment, please use the self check-in screen to let us know you are here.

If you have rung for the open surgery and been allocated a slot, you may also use the screen upon arrival.

Time slots allocated in the morning are only approximate and that’s because they are based on the premise that each patient will spend the standard 10 minutes with the doctor. The reality of course is that some consultations will go beyond that.

Please note, however, that the time shown on the screen may be different to the time you were given.

Once you have checked in please follow the instructions on the screen.