Reception and enquiries

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Caterham Dene Community Hospital
Church Road
Caterham
Surrey
CR3 5RA
Tel: 01883 837500
08.00 – 20.00
GP Hub Purley
856 Brighton Road
Purley
Surrey
CR8 2YL
Tel: 020 8401 3238
08.00 – 20.00
GP Hub Central Croydon
East Croydon Medical Centre
59 Addiscombe Road
Croydon
CR0 6SD
Tel: 020 8256 1046
08.00 – 20.00

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as wound/ulcer care dressing, vaccinations, minor infections, blood tests, blood pressure checks, ear syringing, suture removal and general nursing advice. Advice such as family planning, teenage health, asthma, diabetes, hypertension, CHD, HRT, weight monitoring, travel vaccinations, child immunisations, and smoking cessation.

Contact a Nurse

Book an appointment on the phone01737 558288
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone01737 558288

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad to a single destination for less than 4 weeks, please complete and submit the travel form in plenty of time (we recommend 8 weeks) before your journey.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Bereavement

Victim Support

As an independent charity, we work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve.

Telephone: 0808 1689 111

Website: www.victimsupport.org.uk

Cruse Bereavement Care

Cruse offers face-to-face, telephone, email and website support.

Telephone: 0808 8080 1677

Website: www.cruse.org.uk

British Association for Counselling and Psychotherapy

We’re alongside our members throughout their careers and put them at the heart of what we do. We understand their needs and support them in making a positive difference to the mental wellbeing of their clients.

Telephone: 01455 883300

Website: www.bacp.co.uk

Email: bacp@bacp.co.uk

Health Advice

Osteoarthritis of the Hip

Osteoarthritis is a disease that affects the joints of the body. ‘Osteo’ means bone, and ‘arthritis’ means joint inflammation.

For further information on exercises to help relieve osteoarthritis, please see the attached leaflet.

Osteoarthritis of the Knee

Osteoarthritis is a disease that affects the joints of the body. ‘Osteo’ means bone, and ‘arthritis’ means joint damage and swelling.

For exercises on how to relieve the osteoarthritis, please see the attached leaflet.

Shoulder Impingement

This is a common condition in the shoulder normally the result of soft tissue being ‘pinched’ between more solid structures eg. a tendon between two bony surfaces.

For further information on how to treat shoulder impingement, please see the attached leaflet.

Patient Information on Vitamin D

Vitamin D (also called ergocalciferol or colecalciferol) is important for bone health. It is needed to absorb calcium, phosphate and other nutrients from our diet and helps to keep bones strong and healthy.

For further information on Vitamin D, please see the attached leaflet.

Acute Low Back Pain

Acute low back pain, is generally pain that has been present for less than six weeks, and can be felt in the low back, buttocks or upper thighs.

For physiotherapy advice on how to treat back pain, please see the attached leaflet.

Anterior Knee Pain (AKP)

AKP is a term used to describe a general pain around the front of the knee that is related to the kneecap or (patella).

For advice on how to treat AKP, please see attached leaflet.

Emollients

Emollient is the medical term used for preparations which provide moisture to the skin.

For further advice on how to best use emollients, please see attached leaflet.

Frozen Shoulder

If you have limited range of movement in your shoulder with difficulty reaching behind your back, across your body and lifting your arm above your head, a frozen shoulder is the likely diagnosis.

For further information on how to treat frozen shoulder, please see attached leaflet.

Neck Pain and Whiplash

Whiplash can cause injuries to the neck muscles, nerves and ligaments, resulting from a sudden back-wards and forwards movement.

For further information on how to treat neck pain and whiplash, please see the attached leaflet.

GP Hubs

GP Hub Purley - 365 days per year; 8AM-6:30PM

Address: GP Hub Purley, 856 Brighton Road, CR8 2YL

12 minutes drive from nearest A&E department (Croydon University Hospital).

Car: Free & Paid Parking Available within 2 minutes walk

Train: 6 minutes walk from Purley Train Station

Bus: Routes 60, 166, 289, 405, 407, 412, 455 & 466

GP Hub Central Croydon - 365 days per year; 8AM-6:30PM

Address: East Croydon Medical Centre, 59 Addiscombe Road, CR0 6SD

10 minutes drive from nearest A&E department (Croydon University Hospital).

Car: Free & Paid Parking Available within 2 minutes walk

Tram: 3 minute walk from Lebanon Road Tram Stop

Train: 5 minutes walk from East Croydon Train Station

Bus: Routes 64, 119, 194, 198, 433, 466

GP Hub Parkway - 365 days per year; 8AM-6:30PM

Address: Parkway Health Centre, New Addington, Croydon, CR0 0JA

16 minutes drive from nearest A&E department (Princess Royal University Hospital)

Car: Free Parking Available outside

Tram: 1 minute walk from New Addington Tramlink

Bus: Routes 64, 130, 314, 464, 664

Carers

Carers Information Service

We support carers in Croydon looking after a relative, friend or neighbour due to illness, disability or old age.

Telephone: 020 8649 9339

Website: www.carersinfo.org.uk

Croydon Mencap

Croydon Mencap represents the interests of people with learning disabilities, their families and carers within the London Borough of Croydon.

Telephone: 020 8684 5890

Website: www.croydonmencap.org.uk

Email: info@croydonmencap.org.uk

Parents in Partnership

At PiP we work with parents of children and young people with additional needs and disabilities aged 0-25 in Croydon. The charity was created by local parents of children of additional needs.

Telephone: 0208 663 5626

Website: www.pipcroydon.com

Young Carers Service

If you are aged 7-25, live in Croydon and are caring for someone with a physical disability, mental health issue, long-term illness or learning difficulty, then our service is here to support you.

Telephone: 020 8649 9339

Website: www.talkofftherecord.org

Email: youngcarers@talkofftherecord.org

British Association for Counselling and Psychotherapy

We’re alongside our members throughout their careers and put them at the heart of what we do. We understand their needs and support them in making a positive difference to the mental wellbeing of their clients.

Telephone: 01455 883300

Website: www.bacp.co.uk

Email: bacp@bacp.co.uk

Citizens Advice

We give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem.

Website: www.citizensadvice.org.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Email: info@carersuk.org

Child Health

Parents in Partnership

At PiP we work with parents of children and young people with additional needs and disabilities aged 0-25 in Croydon. The charity was created by local parents of children of additional needs.

Telephone: 0208 663 5626

Website: www.pipcroydon.com

Young Carers Service

If you are aged 7-25, live in Croydon and are caring for someone with a physical disability, mental health issue, long-term illness or learning difficulty, then our service is here to support you.

Telephone: 020 8649 9339

Website: www.talkofftherecord.org

Email: youngcarers@talkofftherecord.org

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Drugs and Alcohol

Lantern Hall

We offer you or a loved one a range of services depending on what you need, from detox and residential rehab to supported living and aftercare support.

Telephone: 020 8604 7104

Website: www.turning-point.co.uk

Croydon Community Drug Agency

Croydon Recovery Network is a single drug and alcohol service offering support to individuals across the borough.

Telephone for an appointment: 0300 123 9288

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 9177 650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Depression, Anxiety & Stress

Mental Health Crisis Line

Having a mental health crisis means different things to different people.You might feel so distressed that you want to harm yourself, or someone else.You might hear unpleasant voices, or feel that people are watching you or trying to hurt you.

Telephone: 0800 731 2864

Talking Therapies

The Croydon IAPT Psychological Therapies Service is a free confidential service that supports adults aged 18 years and over who are experiencing low mood, depression and anxiety.​

Telephone: 116123

Website: www.slam-iapt.nhs.uk

Email: jo@samaritans.org

British Association for Counselling and Psychotherapy

We’re alongside our members throughout their careers and put them at the heart of what we do. We understand their needs and support them in making a positive difference to the mental wellbeing of their clients.

Telephone: 01455 883300

Website: www.bacp.co.uk

Email: bacp@bacp.co.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people
Elderly Care

Croydon Dementia Action Alliance

We are an active partnership working to raise awareness about dementia and helping to make Croydon a dementia friendly borough that is inclusive for people living with the condition.

Website: www.croydon.gov.uk

Email: rachel.carse@croydon.gov.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk

Maternity

Maternity Services at Croydon Hospital 

Our midwives will be with you every step of the way, offering your help and advice throughout your pregnancy.

Telephone: 020 8401 3000 ext 4202

Website: www.croydonhealthservices.nhs.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Sexual Health

GUM Clinic

It provides a free, comprehensive and confidential sexual health service.

Telephone: 020 8401 3002

Website: www.croydonhealthservices.nhs.uk

South London HIV Partnership

A wide range of services are delivered through the South London HIV Partnership. Many of these services are ‘direct access’ so you don’t need a referral from us.

Opening times: Monday to Friday 10am – 10pm, Saturday and Sunday 12pm – 6pm.

Website: www.swish.nhs.uk

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123

Stop Smoking

Croydon Stop Smoking

Quitting smoking can lead to increased energy levels and easier breathing. It really does help you get more out of life. Your overall fitness will improve and you will be surprised at the amount of the money you can save too!

Website: www.justbecroydon.org

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

Healthy Eating

Please view our Healthy Eating Diet Sheet.

Live Well Croydon

The Live Well Croydon service is a behavioural support service that aims to improve overall health and wellbeing of Croydon residents by helping them to change health behaviours.

Telephone: 0208 604 7719

Website: www.croydon.gov.uk

Email: livewell@croydon.gov.uk

Eat Well Croydon

Eat Well Croydon is a voluntary scheme for food outlets in Croydon encouraging them to develop healthier practices. Making small changes in food choices, preparation and cooking methods can make a big difference to customers’ diet and health and overall customer satisfaction.

Website: www.croydon.gov.uk

Email: deborah@diethealth.co.uk

There is only one you

The One You campaign aims to help adults across the country to combat future disease by asking them to make small changes to their lifestyle today.

Website: www.nhs.uk

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?